10 Sep
2021
10 Sep
'21
6:14 a.m.
Good morning, I was notified yesterday that in order for my camera to remain at a site, that I would need to mask certain areas. Upon adding a mask, I discovered a bug were the mask doesn't cover the target area, it simply blocks pixels on the screen. Meaning that turning the carna camera exposes the area you might try to mask. I filled a support ticket with Sunba to be advised that they are discontinuing the line and that if I needed a quick resolution that I would need to upgrade to the newest product. The firmware is you up to date. Just sad based on the cost of the camera and labor to hang it. Sent from my T-Mobile 5G Device Get Outlook for Android<https://aka.ms/AAb9ysg>